Privacy Policy

Our Privacy Policy outlines the information we collect through our website, how we use and share that information, and how we maintain it. By using our website, you indicate your acceptance of this Privacy Policy. If you do not agree with the terms of this Policy, in whole or in part, please refrain from using our website. Please note that this Policy only applies to information collected on our website and not through other methods or sources.

1.What Information Do We Collect?
We collect the following types of information:

  • Contact details and basic information: This includes personal information such as your name, username, user ID, address, and email address that you provide us.
  • Financial information: When required, you must provide Spectreroses Store with accurate credit card or payment method information. By doing so, you confirm that the information is correct and that you have authorization to use the provided payment instrument.
  • Your IP address: When you browse our store, we automatically receive your computer's IP address, which helps us understand your browser and operating system.
  • When you provide personal information to create an account, complete a transaction, verify your credit card, place an order, arrange for a delivery, or request a return, you consent to us collecting and using this data for the specific purpose mentioned.
  • If we request your personal information for a secondary purpose, such as marketing, we will either directly ask for your express consent or provide an opportunity for you to decline.

2.How Do We Use Your Information?

We use your information for the following purposes:

  • Enabling you to access and use Spectreroses Store.
  • Managing orders and accounts for the supply of our goods and services.
  • Processing payments.
  • Sending service or support messages, updates, security alerts, and account notifications.
  • Providing reporting and analytics.
  • Offering customer support.
  • Marketing purposes (with your consent).

3.How Is Your Information Shared?    

  • We do not transfer your personal information to any parties except trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential. We may also release your information in cases where it is required to comply with the law, enforce our site policies, or protect our rights, property, or safety.

4.What Are Our Third-Party Services?

  • In general, third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide us.
  • However, certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions.
  • We recommend reading the privacy policies of these providers to understand how they handle your personal information.
  • Please note that some providers may be located in a different jurisdiction than you or us. If you choose to proceed with a transaction that involves a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
  • Once you leave our store's website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy statements.

5.How Do We Protect Your Information?

  • To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
  • If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.
  • At Spectreroses Store, we never share our customers' data with third parties in any way. We use the information you provide for specific purposes, such as responding to your requests, customizing your online shopping experience, improving our store and services, and communicating with you. We always strive to personalize and enhance your Spectreroses shopping experience.

6.Where Do We Store Your Data?

  • The information we collect is processed at our offices and any data processing facilities operated by the aforementioned third parties.
  • By submitting your personal information, you agree to the transfer, storage, and processing of your information by us. We take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy when transferring or storing your information.

    7.How Long Do We Store Your Data?

    • We will store your information for as long as necessary for the purposes stated in this Privacy Policy unless a longer retention period is required or permitted by law. No purpose in this policy will require us to keep your information after you terminate your account.

    8.How Do We Use Cookies?

    • We use cookies to store data on your computer through your browser's functionality. Cookies allow the website to perform certain tasks, such as recognizing whether the computer (and likely the user) has visited the site before. You can modify your browser settings to prevent cookie use, but doing so may impact the functionality of the service and website. The information stored in cookies is used to identify you and enables us to operate an efficient service and track visitor behavior patterns.
    • In addition, third-party advertisers or ad servers may place or recognize cookies on your browser when serving advertisements on our website. The use of cookies by these third-party advertisers or ad servers is subject to their respective privacy policies. Please note that our website is not intended for children under the age of 18.

      9.How Can You Manage or Delete Your Information?

      • You can review, change, or terminate your account information at any time by logging into your account settings or contacting us using the provided contact information.
      • When you request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.
      • If you logged in using Facebook, you can also delete your information by going to the Application and Website section, finding Spectreroses, uninstalling the app, and requesting data deletion. This process will provide you with a code and URL to track the deletion status.

        10.Do We Update This Policy?

        • We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. Depending on the nature of the change, we may announce it on the homepage of the website or notify you by email if we have your email address.

          By continuing to use the website after any changes are made, you are deemed to have agreed to the revised Privacy Policy. If you do not agree with the terms of the Policy, you must discontinue using the website.

          Please note that if there are any discrepancies between the provided translation and the original English text, the English version will prevail.

          Last updated: 06/05/2023